The house rules
The General Terms and Conditions (“GTC”) apply to all contracts, deliveries and other services provided by Disputiful© (hereinafter referred to as “the Seller”) to the customer (hereinafter referred to as “the Buyer”).
SEMINARS AND TRAININGS
REGISTRATIONS
We are happy to accept registrations in writing by email at: welcome@disputiful.space. You will receive a confirmation of registration immediately.
For didactic and spatial reasons, the number of participants in seminars and training courses is limited to ensure learning success. Registrations will be considered in the order in which they arrive. The data received with the registration will be stored for internal purposes using automatic data processing tools.
FEES
The seminar and training fees include all training materials and, in the case of physical events, refreshments during breaks; accommodation and half-board costs and other ancillary costs (e.g. parking fees, travel costs) are not included. The fees for attending the seminars are due upon receipt of the invoice, but no later than 14 days before the start of the seminar. Our prices are exclusive of 20% VAT.
CANCELLATIONS
Cancellations of registrations up to 4 weeks before the start of the seminar or training are free of charge. Cancellations received up to 2 weeks before the start of the seminar or training will be charged 25% of the training costs. In the event of a later cancellation or non-appearance of the participant, we will be forced to charge the entire training fee (100%). If a replacement participant is named within the last 2 weeks before the start of the training, no cancellation fee will be charged. We reserve the right to cancel for organizational reasons (e.g. if the minimum number of participants depending on the type of seminar is not reached or if the speaker is unable to attend at short notice due to illness). If we cancel, we will try to rebook you for another date and/or another venue, provided you agree to this. Otherwise, you will receive a refund of the seminar and training fees you have paid; there are no further claims.
SEMINAR AND TRAINING TIMES
The training courses take place from 9:00 a.m. to 4:00 p.m., unless we indicate other training times.
COPYRIGHT
Training documents or parts thereof as well as software provided may not be reproduced before, during or after the training. All training documents and scripts are intended solely for private use and are subject to copyright and trademark law. If you wish to reproduce or publish the training documents or parts thereof, you must obtain prior written permission from Disputiful©.
LIABILITY AND COMPENSATION
Our seminars and training courses are planned for the long term and prepared with the greatest possible care. Quality assurance requires continuous adaptation. For this reason, Disputiful© reserves the right to make changes to the training content, location, dates and speakers. Such adaptations – as well as any changes at short notice – do not entitle the participant to cancel the training or any claims for damages. Disputiful © shall only be liable for fault. In the event of a merely negligent breach of a principal contractual obligation, liability shall be limited to the foreseeable damage typical of the contract. In other cases of slight negligence, liability is excluded.
MISCELLANOUS
By registering, you agree to these terms and conditions.
Austrian law shall apply exclusively. If provisions of the GTC are invalid, this shall not affect the remaining provisions. The parties undertake to replace the ineffective provisions with economically equivalent ones.
SHOP
The sale (order) between the seller and the Buyer shall be governed by these GTC with regard to the goods manufactured or commissioned by the Seller or purchased from third parties (hereinafter referred to as the “Goods”), to the exclusion of all previous oral or written agreements. The order shall be governed by Austrian substantive law to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The place of performance is Vienna.
CONTRACTUAL PARTNER, CONCLUSION OF CONTRACT, CORRECTION OPTIONS
The purchase contract is concluded with Disputiful©. By placing the products in the online store, we make a binding offer to conclude a contract for these
CONTRACT LANGUATE, CONTRACT TEXT STORAGE
The language(s) available for the conclusion of the contract: German and English
We save the text of the contract and send you the order data and our GTC in text form. You can view the text of the contract in our customer login.
TERMS OF DELIVERY
Shipping costs may be incurred in addition to the stated product prices.
We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.
PAYMENT
The following payment methods are available in our store:
Credit card
Enter your credit card details during the ordering process. Your card will be charged immediately after placing the order.
PayPal
In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions during the ordering process. PayPal can offer registered PayPal customers, selected according to its own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with PayPal.
FURTHER INFORMATION
However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with PayPal. You can find further information on this in your PayPal account.
TRANSPORT DAMAGE
If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.
WARRANTY, GUARANTEES AND LIABILITIES
The statutory liability for defects applies.
GUARANTEES AND CUSTOMER SERVICE
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store.
LIABILITY
We are always liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents
– in the event of injury to life, limb or health,
– in the event of intentional or grossly negligent breach of duty,
– in the case of warranty promises, if agreed, or
– insofar as the scope of application of the Product Liability Act is opened up.
In the event of material breach In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.